Shipping Policy
Last updated: October 25, 2026
Where we ship
We ship to addresses in the United States only. We can't ship internationally at this time.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays) after payment is confirmed. "Shipped" means your package has been handed to the carrier.
Delivery time
Delivery estimates are shown at checkout and begin once your order ships. Our products are fulfilled by partner warehouses. Items shipped from a US warehouse typically arrive in 3–8 business days after shipment. Items shipped from an international warehouse typically take 7–15 business days. If an item in your order ships from an international warehouse, we'll say so on the product page or in your order confirmation. Delivery times are estimates, not guarantees, and carrier delays, weather, or other events outside our control can affect them.
Shipping costs (US)
- Orders under $70: $8.00 flat-rate standard shipping
- Orders of $70 or more: free standard shipping
The final shipping charge is always shown at checkout before you pay.
Multiple packages
Orders with more than one item may arrive in separate packages on different days. You won't be charged extra shipping for split shipments.
Tracking
When your order ships, we'll email you a tracking number. Tracking may take 24–48 hours to show updates.
If your order is delayed
If we learn that we can't ship your order within the processing time above, we'll email you before that time runs out. We'll give you a revised shipping date and the choice to cancel your order for a full refund. If you cancel, we'll refund you promptly to your original payment method.
Lost or stolen packages
If tracking hasn't updated for 7 business days, or your package shows delivered but you can't find it, email us with your order number. We'll open a claim with the carrier. If the package is confirmed lost in transit, we'll send a replacement or a full refund.
Address accuracy
Please double-check your shipping address at checkout. If you spot a mistake, email us right away; we can update it before the order ships. If a package is returned to us because of an incorrect address, we'll reship it once you confirm the correct address (a new shipping charge may apply) or refund the item cost.
Sales tax
Sales tax is calculated at checkout where required by law.
Contact
Dogmoor · Upton, Wyoming, USA · nateondriezek@gmail.com